PRIVACY POLICY
Real Response Media / Aviation Business News
At Aviation Business News, part of Real Response Media, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us. This Privacy Statement describes the personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, how you can control our use of it and your right to be informed.
What personally identifiable information does Real Response Media request?
We collect personally identifiable information that you voluntarily provide to us when you make a purchase on the website, complete an application, sign up for a newsletter, enter a competition or enquire about a reader offer or promotion we are running, give us a telephone call or send us a letter or e-mail.
This personally identifiable information may include your name, postal address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information. We use any personal and optional demographic information you provide us with to ensure that we can provide you with relevant information on our products and services as well as relevant information about aviation.
You may browse our website without supplying any personally identifiable information, but we will need to collect personally identifiable information to process any orders you make.
Cookies
In order to use our website, your computer must accept the use of cookies, which are small data files that are stored on your computer’s hard drive. Cookies do not contain personally-identifying information and do not give us control over your computer. They simply hold a unique reference number which allows the website to distinguish you from other users of the site.
Many of the websites to which our site links to may also employ cookies, but we have no access to or control over these cookies. Please note that at present we employ cookies that exist only during your session on our web site and do not remain on your computer when you close your web browser. These cookies are then re-created when you visit the site next time.
We reserve the right to start employing persistent cookies in order to facilitate a shopping basket system that remembers what you have in your basket between different sessions on our web site.
How does Real Response Media use personally identifiable information about me?
The personally identifiable information that you voluntarily provide to us will be used to process your orders and may be used to identify you within our systems. We may use your email address to contact you if we have questions about your order.
We may also use your email address to notify you about new services or special promotional programs, or send you offers or information upon your request.
From time to time, Aviation Business News may enable specially chosen third party partners to mail or email you with relevant information regarding products, services and special offers that may be of interest to you. This will only happen if we have your consent to such offers.
With whom might Real Response Media share personally identifiable information about me?
We will not disclose personally identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorised by you at the time the information is collected.
We contract with third parties to provide specific products or services to you. For example:
- A credit card company to process credit card applications and payments
- An independent financial institution to perform additional security checks
- An outside shipping company to ship orders
- Service providers that operate parts of our website or send emails
These service providers are provided only with the information necessary to perform their functions and are not permitted to use or disclose your information for other purposes without your authorisation. A full list of our contracted parties is available on request.
We do not sell, rent, exchange or disclose any of this information with any other companies or marketing schemes.
We will only share data with third-party companies not contracted to Real Response Media if you expressly give us permission. This will be clearly indicated at the point where we collect your personal information.
To make online shopping more convenient, our website may provide access to other companies’ websites or co-branded websites. These websites are operated entirely by those companies. If you request information or order products from them, they may share certain information with us (excluding credit application information). We are not responsible for the content or privacy practices of those websites.
We encourage you to read the privacy policy on other companies’ websites if you have concerns about how your information may be collected or used.
How long do we retain personal data for?
Real Response Media will retain personal data for as long as required to process any products and services that we are providing to you. For non-transactional information, we will retain the data for no longer than 7 years from the date of collection unless the information is updated during that time.
The right to withdraw consent or access the information we hold
You have the right to withdraw your consent at any time by notifying us. You also have the right to lodge a complaint with a supervisory authority if you believe your data has not been processed in compliance with this privacy agreement.
You also have the right to ask what information we hold about you.